Carry Carpool Terms of Service
Effective Date: January 20nd, 2018
THIS FOLLOWING USER AGREEMENT DESCRIBES THE TERMS AND CONDITIONS ON WHICH CARRY CARPOOL, LLC. OFFERS YOU ACCESS TO THE CARRY PLATFORM.
These terms of service constitute a legally binding agreement (the “Agreement”) between you (“you,” or “your”) and Carry Carpool, LLC. (“Carry,” “we,” “us” or “our”), an Oklahoma Limited Liability Company, governing your use of the Carry application, website, and technology platform (collectively, the “Carry Platform”).
The Carry Platform provides a marketplace where persons who seek transportation to certain destinations (“Riders”) can be matched with persons driving to or through those destinations (“Drivers”). Drivers and Riders are collectively referred to herein as “Users” and each User shall create a User account that enables such User to access the Carry Platform. For purposes of this Agreement, the driving services provided by Drivers to Riders that are matched through the Platform shall be referred to collectively as the “Services”. A “Qualifying Trip” is a trip offered by a Driver.
CARRY IS NOT A TRANSPORTATION NETWORK COMPANY OR A TRANSPORTATION SERVICE; CARRY DOES NOT PROVIDE TRANSPORTATION SERVICES, AND CARRY IS NOT A TRANSPORTATION CARRIER. CARRY DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS ON DRIVERS, PERFORM VEHICLE INSPECTIONS ON VEHICLES USED FOR TRIPS, OR PROVIDE INSURANCE FOR TRIPS. IT IS UP TO THE DRIVER TO DECIDE WHETHER OR NOT TO OFFER A RIDE TO A RIDER CONTACTED THROUGH THE CARRY PLATFORM, AND IT IS UP TO THE RIDER TO DECIDE WHETHER OR NOT TO ACCEPT A RIDE FROM ANY DRIVER CONTACTED THROUGH THE CARRY PLATFORM. ANY DECISION BY A USER TO OFFER OR ACCEPT SERVICES ONCE SUCH USER IS MATCHED THROUGH THE CARRY PLATFORM IS A DECISION MADE IN SUCH USER’S SOLE DISCRETION.
1. Modification to the Agreement
We reserve the right to modify the terms and conditions of this Agreement at any time, effective upon posting the amended terms on this site. If we make changes, we will notify you by, at a minimum, revising the “Effective Date” date at the top of this Agreement. You are responsible for regularly reviewing this Agreement. Continued use of the Carry Platform or Services after any such changes shall constitute your consent to such changes. If you do not agree to any such changes you may not use or access the Carry Platform or the Services.
2. Accessing the Carry Platform
We reserve the right to withdraw or amend the Carry Platform, and any service or material we provide on or through the Carry Platform, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Carry Platform is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Carry Platform, or the entire the Carry Platform, to Users and/or Drivers.
The Carry Platform is available only to, and may only be used by college students over the age of 18 and who can form legally binding contracts under applicable law. Without limiting the foregoing, the Carry Platform is not available to children (persons under the age of 18) or Users who have had their User account temporarily or permanently deactivated. By becoming a User, you represent and warrant that you are at least 18 years old and that you have the right, authority and capacity to enter into and abide by the terms and conditions of this Agreement.
As a Rider, you agree that any amounts charged following a ride (a “Charge”) are mandatory and due and payable immediately upon completion of the ride. Charges include Booking Fees, as defined herein, and other applicable fees, tolls, surcharges, and taxes as set forth on your market. Carry has the authority and reserves the right to determine and modify pricing.
Trip Fees. Trip Fees consists of a price based on the distance of your ride.
Booking Fees. Carry shall charge a Booking Fee of 0%. The Booking Fee will be added to the price of Trip Fees payable by the passenger for a Qualifying Trip and payable by bank/credit card by the passenger on the date of the payment.
Damage Fee. If a Driver reports that you have materially damaged the Driver's vehicle, you agree to pay a “Damage Fee” of up to $250 depending on the extent of the damage (as determined by Carry in its sole discretion), towards vehicle repair or cleaning. Carry reserves the right (but is not obligated) to verify or otherwise require documentation of damages prior to processing the Damage Fee.
Other Charges. Other fees may apply to your ride, including: state or local fees. In addition, where required by law, Carry will collect applicable taxes.
Facilitation of Payments. All Charges are facilitated through a third -party payment processing service (Braintree, a division of PayPal, Inc.). Carry may replace its third- party payment processing services without notice to you. Charges shall only be made through the Carry Platform. Cash payments are strictly prohibited.
No Refunds. Charges are assessed immediately following completion of the ride to your authorized payment method. All Charges are non-refundable. This no-refund policy shall apply at all times regardless of your decision to terminate usage of the Carry Platform, any disruption to the Carry Platform or Services, or any other reason whatsoever.
Promotions. Carry, at its sole discretion, may make available promotions with different features to any of our Riders or prospective Riders. These promotions, unless made to you, shall have no bearing whatsoever on your Agreement or relationship with Carry.
Credit Card Authorization. Upon addition of a new payment method or each ride request, Carry may seek authorization of your selected payment method to verify your payment method, ensure the ride cost will be covered, and protect against unauthorized behavior. The authorization is not a Charge, however, it may reduce your available credit by the authorization amount until your bank’s next processing cycle. Should the amount of our authorization exceed the total funds on deposit in your account, you may be subject to overdraft of NSF charges by the bank issuing your debit or check card. We cannot be held responsible for these charges and are unable to assist you in recovering them from your issuing bank.
As a Driver, Carry will process all payments due to you through its third party payments processor. You acknowledge and agree that such amounts shall not include any interest and will be net of any amounts that we are required to withhold by law. Carry reserves the right to withhold all or a portion of payment if it believes that you have attempted to defraud or abuse Carry or Carry’s payment systems.
Carry, at its sole discretion, may make available promotions with different features to any Drivers or prospective Drivers. These promotions, unless made to you, shall have no bearing whatsoever on your Agreement or relationship with Carry.
5. Carry Communications
By becoming a User, you expressly consent and agree to accept and receive communications from us, including via e-mail, text message, calls, and push notifications to the cellular telephone number you provided to us. By consenting to being contacted by Carry , you understand and agree that you may receive communications generated by automatic telephone dialing systems and/or which will deliver prerecorded messages sent by or on behalf of Carry , its affiliated companies and/or Drivers, including but not limited to: operational communications concerning your User account or use of the Carry Platform or Services, updates concerning new and existing features on the Carry Platform, communications concerning promotions run by us or our third party partners, and news concerning Carry and industry developments. IF YOU WISH TO OPT-OUT OF
PROMOTIONAL EMAILS, TEXT MESSAGES, OR OTHER COMMUNICATIONS, YOU MAY OPT-OUT BY FOLLOWING THE UNSUBSCRIBE OPTIONS PROVIDED TO YOU, INCLUDING THE “END” AND “STOPALL” OPTIONS DESCRIBED BELOW. Standard text messaging charges applied by your cell phone carrier will apply to text messages we send. You acknowledge that you are not required to consent to receive promotional messages as a condition of using the Carry Platform or the Services. You may opt-out of receiving promotional or marketing texts or calls from Carry at any time by texting the word END to (918) 992-3051 from the mobile device receiving the messages. You may also opt-out of receiving all texts or calls from Carry (including informational or transactional messages) by texting the word STOPALL to (918) 992-3051 from the mobile device receiving the messages, however you acknowledge that opting out of receiving all texts may impact your use of the Carry Platform or the Services.
6. Your Information
You are solely responsible for your Information and your interactions with other members of the public, and we act only as a passive conduit for your online posting of your Information. You agree to provide and maintain accurate, current and complete information and that we and other members of the public may rely on your Information as accurate, current and complete.
You warrant and represent to us that you are the sole author of your Information. To enable the Carry Platform to use your Information, you grant to us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right and license to exercise the copyright, publicity, and database rights you have in your Information, and to use, copy, perform, display and distribute such Information to prepare derivative works, or incorporate into other works, such Information, in any media now known or not currently known. Carry does not assert any ownership over your Information; rather, as between us and you, subject to the rights granted to us in this Agreement, you retain full ownership of all of your Information and any intellectual property rights or other proprietary rights associated with your Information.
You are the sole authorized User of your account. You are responsible for maintaining the confidentiality of any password provided by you or Carry for accessing the Carry Platform. You are solely and fully responsible for all activities that occur under your User account, and Carry expressly disclaims any liability arising from the unauthorized use of your User account. Should you suspect that any unauthorized party may be using your User account or you suspect any other breach of security, you agree to notify us immediately.
We have the right to disable any user name, password or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms of Service.
7. Social Networking Sites
As part of the functionality of the Carry Platform, you may be able to create or login to your User account through online accounts you may have with third party social networking sites (each such account, an "SNS Account") by either providing your SNS Account login information through the Carry Platform or allowing Carry to access your SNS Account. By granting Carry access to any SNS Accounts, you understand that Carry may access, make available and store any content that you have provided to and stored in your SNS Account including without limitation any friend, mutual friends, contacts or following/followed lists (the “SNS Content”) so that it is available on and through the Carry Platform to other Users. Unless otherwise specified in this Agreement, all SNS Content, if any, shall be considered to be your Information. Depending on the privacy settings that you have set in such SNS Accounts, personally identifiable information that you post to your SNS Accounts may be available on and through the Carry Platform.
8. Restricted Activities
With respect to your use of the Carry Platform and your participation in the Services, you agree that you will not:
- impersonate any person or entity;
- stalk, threaten, or otherwise harass any person, or carry any weapons;
- violate any law, statute, ordinance or regulation;
- interfere with or disrupt the Services or the Carry Platform or the servers or networks
- connected to the Carry Platform;
- post Information or interact on the Carry Platform or Services in a manner which is false,
- inaccurate, misleading (directly or by omission or failure to update information), defamatory, libelous, abusive, obscene, profane, offensive, sexually oriented, threatening, harassing, or illegal;
- use the Carry Platform in any way that infringes any third party’s rights, including but not limited to: intellectual property rights, copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
- post, email or otherwise transmit any malicious code, files or programs designed to interrupt, damage, destroy or limit the functionality of any computer software or hardware or telecommunications equipment or surreptitiously intercept or expropriate any system, data or personal information;
- forge headers or otherwise manipulate identifiers in order to disguise the origin of any information transmitted through the Carry Platform;
- “frame” or “mirror” any part of the Carry Platform, without our prior written authorization or use meta tags or code or other devices containing any reference to us in order to direct any person to any other web site for any purpose; or
- modify, adapt, translate, reverse engineer, decipher, decompile or otherwise disassemble any portion of the Carry Platform or any software used on or for the Carry Platform;
- rent, lease, lend, sell, redistribute, license or sublicense the Carry Platform or access to any portion of the Carry Platform;
- use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, scrape, “data mine”, or in any way reproduce or circumvent the navigational structure or presentation of the Carry Platform or its contents;
- create liability for us or cause us to become subject to regulation as a transportation carrier or provider of taxi service;
- link directly or indirectly to any other web sites;
- transfer or sell your User account, password and/or identification to any other party; or
- cause any third party to engage in the restricted activities above.
We reserve the right, but we have no obligation, to suspend or deactivate your User account if you do not comply with these prohibitions.
9. Driver Representations and Warranties
By providing Services as a Driver on the Carry Platform, you represent, warrant, and agree that:
You possess a valid driver’s license and are authorized and medically fit to operate a motor vehicle and have all appropriate licenses, approvals and authority to provide transportation to Riders in all jurisdictions in which you provide Services.
You own, or have the legal right to operate, the vehicle you use when providing Services, and such vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind.
You will only provide Services using the vehicle that has been reported to and for which a photograph has been provided to Carry, and you will not transport more passengers than can securely be seated in such vehicle (and no more than seven (7) passengers in any instance).
You have a valid policy of liability insurance (in coverage amounts consistent with all applicable legal requirements) that names or schedules you for the operation of the vehicle you use to provide Services.
You will be solely responsible for any and all liability that results from or is alleged as a result of your provision of Services, including, but not limited to personal injuries, death and property damages.
In the event of a motor vehicle accident you will be solely responsible for compliance with any applicable statutory or department of motor vehicles requirements, for reporting the accident to Carry and your insurer in a timely manner, and for all necessary contacts with your insurance carrier.
You will comply with all applicable laws, rules and regulations while providing Services, and you will be solely responsible for any violations of such provisions.
You will pay all applicable federal, state and local taxes based on your provision of Services and any payments received by you.
You will not make any misrepresentation regarding Carry, the Carry Platform, the Services or your status as a Driver, or, while providing the Services, operate as a public carrier or taxi service, accept street hails, charge for rides (except as expressly provided in this Agreement), or engage in any other activity in a manner that is inconsistent with your obligations under this Agreement.
You will not attempt to defraud Carry or Riders in connection with your provision of Services. If we suspect that you have engaged in fraudulent activity, we may withhold applicable Trip Fees or other payments for the ride(s) in question.
You will not discriminate or harass anyone on the basis of race, national origin, religion, gender, gender identity, physical or mental disability, medical condition, marital status, age or sexual orientation. You will make reasonable accommodation for service animals.
You agree that we may obtain information about you, including your criminal and driving records, and you agree to provide any further necessary authorizations to facilitate our access to such records during the term of the Agreement.
10. Proprietary Rights and Trademark License
All intellectual property rights in the Carry Platform shall be owned by us absolutely and in their entirety. These rights include and are not limited to database rights, copyright, design rights (whether registered or unregistered), trademarks (whether registered or unregistered) and other similar rights wherever existing in the world together with the right to apply for protection of the same. All other trademarks, logos, service marks, company or product names set forth in the Carry Platform are the property of their respective owners. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information (“Submissions”) provided by you to us are non-confidential and shall become the sole property of Carry. Carry shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
CARRY, other Carry logos, designs, graphics, icons, scripts and service names are registered trademarks, trademarks or trade dress of Carry in the United States and/or other countries (collectively, the “Carry Marks”). If you provide Services as a Driver, carry grants to you, during the term of this Agreement, and subject to your compliance with the terms and conditions of this Agreement, a limited, revocable, non-exclusive license to display and use the Carry Marks solely in connection with providing the Services through the Carry Platform (“License”). The License is non-transferable and non-assignable, and you shall not grant to any third party any right, permission, license or sublicense with respect to any of the rights granted hereunder without Carry ’s prior written permission, which it may withhold in its sole discretion. The Carry Marks may not be used in any manner that is likely to cause confusion.
You acknowledge that Carry is the owner and licensor of the Carry Marks, and that your use of the Carry Marks will confer no additional interest in or ownership of the Carry Marks in you but rather inures to the benefit of Carry. You agree to use the Carry Marks strictly in accordance with Carry’s Trademark Usage Guidelines, as may be provided to you and revised from time to time, and are incorporated herein by reference, and to immediately cease any use that Carry determines to be nonconforming or otherwise unacceptable.
You agree that you will not:
create any materials that incorporate the Carry Marks or any derivatives of the Carry Marks other than as expressly approved by Carry in writing (request should be sent to firstname.lastname@example.org);
use the Carry Marks in any way that tends to impair their validity as proprietary trademarks, service marks, trade names or trade dress, or use the Carry Marks other than in accordance with the terms, conditions and restrictions herein;
take any other action that would jeopardize or impair Carry ’s rights as owner of the Carry Marks or the legality and/or enforceability of the Carry Marks, including, without limitation, challenging or opposing Carry ’s ownership in the Carry Marks;
apply for trademark registration or renewal of trademark registration of any of the Carry Marks, any derivative of the Carry Marks, any combination of the Carry Marks and any other name, or any trademark, service mark, trade name, symbol or word which is similar to the Carry Marks;
use the Carry Marks on or in connection with any product, service or activity that is in violation of any law, statute, government regulation or standard.
Violation of any provision of this License may result in immediate termination of the License, in Carry’s sole discretion. If you create any materials bearing the Carry Marks (in violation of this Agreement or otherwise), you agree that upon their creation Carry exclusively owns all right, title and interest in and to such materials, including without limitation any modifications to the Carry Marks or derivative works based on the Carry Marks. You further agree to assign any interest or right you may have in such materials to Carry, and to provide information and execute any documents as reasonably requested by Carry to enable Carry to formalize such assignment.
11. Geographical Restrictions
The owner of the Carry Platform is based in the state of Oklahoma in the United States. We provide the Carry Platform for use only by persons located in the United States. We make no claims that the Carry Platform or any of its content is accessible or appropriate outside of the United States. Access to the Carry Platform may not be legal by certain persons or in certain countries. If you access the Carry Platform from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
The following disclaimers are made on behalf of Carry, our affiliates, and each of our respective officers, directors, employees, agents, shareholders and suppliers.
The Carry Platform is provided on an “as is” basis and without any warranty or condition, express, implied or statutory. We do not guarantee and do not promise any specific results from use of the Carry Platform and/or the Services, including the ability to provide or receive Services at any given location or time.
We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other legal rights that vary from state to state.
We do not warrant that your use of the Carry Platform or Services will be accurate, complete, reliable, current, secure, uninterrupted, always available, or error-free, or will meet your requirements, that any defects in the Carry Platform will be corrected, or that the Carry Platform is free of viruses or other harmful components. We disclaim liability for, and no warranty is made with respect to, connectivity and availability of the Carry Platform or Services.
We have no control over the quality or safety of the transportation that occurs as a result of the Services. We cannot ensure that a Driver or Rider will complete an arranged transportation service.
We cannot guarantee that each Rider is who he or she claims to be. Please use common sense when using the Carry Platform and Services, including looking at the photos of the Driver or Rider you have matched with to make sure it is the same individual you see in person. Please note that there are also risks of dealing with underage persons or people acting under false pretense, and we do not accept responsibility or liability for any content, communication or other use or access of the Carry Platform by persons under the age of 18 in violation of this Agreement. We encourage you to communicate directly with each potential Driver or Rider prior to engaging in an arranged transportation service.
Carry is not responsible for the conduct, whether online or offline, of any User of the Carry Platform or Services. You are solely responsible for your interactions with other users. We do not procure insurance for, nor are we responsible for, personal belongings left in the car by Drivers or Riders. You understand that Carry currently does not conduct any background checks including, but not limited to, criminal, financial, sex offender or any other background checks or screenings on its users. The Carry also does not inquire into the backgrounds of all of its users or attempt to verify the statements of its users. Carry makes no representations or warranties as to the conduct of users or their compatibility with any current or future users. Carry reserves the right, but is not obligated, to conduct any criminal background check or other screenings (such as sex offender register searches), at any time and using available public records. By using the Carry Platform and participating in the Services, you agree to accept such risks and agree that Carry is not responsible for the acts or omissions of Users on the Carry Platform or participating in the Services.
It is possible for others to obtain information about you that you provide, publish or post to or through the Carry Platform (including any profile information you provide), send to other Users, or share during the Services, and to use such information to harass or harm you. We are not responsible for the use of any personal information that you disclose to other Users on the Carry Platform or through the Services. Please carefully select the type of information that you post on the Carry Platform or through the Services or release to others. We disclaim all liability, regardless of the form of action, for the acts or omissions of other Users (including unauthorized users, or “hackers”).
Opinions, advice, statements, offers, or other information or content made available through the Carry Platform, but not directly by us, are those of their respective authors, and should not necessarily be relied upon. Such authors are solely responsible for such content. Under no circumstances will we be responsible for any loss or damage resulting from your reliance on information or other content posted on the Carry Platform or otherwise disseminated by third parties. We reserve the right, but we have no obligation, to monitor the materials posted in the public areas of the Carry Platform and remove any such material that in our sole opinion violates, or is alleged to violate, the law or this agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Users or others.
The Carry Platform contains (or you may be sent through the Carry Platform) links to other web sites owned and operated by third parties (“Third Party Sites”), as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (“Third Party Content”). Such Third Party Sites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites or Third Party Content accessed through the Carry Platform.
Location data provided by the Carry Platform is for basic location purposes only and is not intended to be relied upon in situations where precise location information is needed or where erroneous, inaccurate or incomplete location data may lead to death, personal injury, property or environmental damage. Neither Carry, nor any of its content providers, guarantees the availability, accuracy, completeness, reliability, or timeliness of location data displayed by the Carry Platform. Any of your Information, including geolocation data, you upload, provide, or post on the Carry Platform may be accessible to Carry and certain Users of the Carry Platform.
This paragraph applies to any version of the Carry Platform that you acquire from the Apple App Store. This Agreement is entered into between you and Carry. Apple, Inc. (“Apple”) is not a party to this Agreement and shall have no obligations with respect to the Carry Platform. Carry, not Apple, is solely responsible for the Carry Platform and the content thereof as set forth hereunder. However, Apple and Apple’s subsidiaries are third party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple shall have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third party beneficiary thereof. This Agreement incorporates by reference the Licensed Application End User License Agreement published by Apple at http://www.apple.com/legal/internet- services/itunes/appstore/dev/stdeula/, for purposes of which, you are “the end-user.” In the event of a conflict in the terms of the Licensed Application End User License Agreement and this Agreement, the terms of this Agreement shall control.
The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.
You will defend, indemnify, and hold us and our affiliates and each of our respective officers, directors, employees, agents, shareholders and suppliers harmless from any claims, actions, suits, losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of your use of the Carry Platform and participation in the Services, including:
1. your breach of this Agreement or the documents it incorporates by reference;
2. your violation of any law or the rights of a third party, including, without limitation, Drivers, Riders, other motorists, and pedestrians, as a result of your own interaction with such third party;
any allegation that any materials that you submit to us or transmit through the Carry Platform or to us infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party;
your ownership, use or operation of a motor vehicle or passenger vehicle, including your provision of Services as a Driver; and/or
any other activities in connection with the Services. This indemnity shall be applicable without regard to the negligence of any party, including any indemnified person.
You shall cooperate as fully and as reasonably required in Carry’s defense of any claim. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and you shall no, in any event, settle or resolve any matter without Carry’s prior written consent.
14. Limitation of Liability
IN NO EVENT WILL WE, OUR AFFILIATES, OR EACH OF OUR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SHAREHOLDERS OR SUPPLIERS, BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INDIRECT DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR DELETION, CORRUPTION, LOSS OF DATA, LOSS OF PROGRAMS, FAILURE TO STORE ANY INFORMATION OR OTHER CONTENT MAINTAINED OR TRANSMITTED BY THE CARRY PLATFORM, SERVICE INTERRUPTIONS, OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE SERVICES) ARISING OUT OF OR IN CONNECTION WITH THE CARRY PLATFORM, THE SERVICES, OR THIS AGREEMENT, HOWEVER ARISING, INCLUDING NEGLIGENCE, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE WILL NOT BE LIABLE FOR ANY DAMAGES, DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL AND/OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO PHYSICAL DAMAGES, BODILY INJURY, DEATH AND/OR EMOTIONAL DISTRESS AND DISCOMFORT) ARISING OUT OF YOUR COMMUNICATING WITH OR MEETING OTHER USERS OF THE CARRY PLATFORM OR SERVICES, EVEN IF WE OR OUR AGENTS OR REPRESENTATIVES KNOW OR HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CERTAIN JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.
In the event that you have a dispute with one or more Users, you agree to release Carry (including our affiliates and each of our respective officers, directors, employees, agents, shareholders, and suppliers) from claims, demands and damages of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected to such disputes with other Users or to your use of the Carry Platform or participation in the Services. Furthermore, you expressly waive any rights you may have under California Civil Code Section 1542 (or analogous laws of other states), which says: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” We reserve the right, but have no obligation, to monitor disputes between you and other Users.
16. Term and Termination
This Agreement is effective upon your creation of a User account, as amended by any modifications made pursuant to Modifications to the Agreement, above. You may discontinue your use of the Carry Platform or participation in the Services at any time, for any reason. We may suspend or deactivate your User account (either as a Rider and/or Driver), or revoke your permission to access the Carry Platform, at any time, for any reason, upon notice to you. We reserve the right to refuse access to the Carry Platform to any User for any reason not prohibited by law. Either party may terminate the Agreement for any reason upon written notice to the other party.
Sections 1, 5 (with respect to the license), 7-21 shall survive any termination or expiration of this Agreement.
17. Agreement to Arbitrate All Disputes and Legal Claims
You and we agree that any legal disputes or claims arising out of or related to the Agreement (including but not limited to the use of the Carry Platform and/or the Services, or the interpretation, enforceability, revocability, or validity of the Agreement, or the irritability of any dispute), that cannot be resolved informally shall be submitted to binding arbitration in the state in which the Agreement was performed. The arbitration shall be conducted by the American Arbitration Association under its Commercial Arbitration Rules (a copy of which can be obtained here), or as otherwise mutually agreed by you and we. Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Claims shall be brought within the time required by applicable law. You and we agree that any claim, action or proceeding arising out of or related to the Agreement must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative, collective, or class proceeding.
YOU ACKNOWLEDGE AND AGREE THAT YOU AND CARRY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING.
You agree not to use any technical, financial, strategic and other proprietary and confidential information relating to Carry’s business, operations and properties, including User information (“Confidential Information”) disclosed to you by Carry for your own use or for any purpose other than as contemplated herein. You shall not disclose or permit disclosure of any Confidential
Information to third parties. You agree to take all reasonable measures to protect the secrecy of and avoid disclosure or use of Confidential Information of Carry in order to prevent it from falling into the public domain. Notwithstanding the above, you shall not have liability to Carry with regard to any Confidential Information which you can prove: was in the public domain at the time it was disclosed by Carry or has entered the public domain through no fault of yours; was known to you, without restriction, at the time of disclosure, as demonstrated by files in existence at the time of disclosure; is disclosed with the prior written approval of Carry ; becomes known to you, without restriction, from a source other than Carry without breach of this Agreement by you and otherwise not in violation of Carry ’s rights; or is disclosed pursuant to the order or requirement of a court, administrative agency, or other governmental body; provided, however, that you shall provide prompt notice of such court order or requirement to Carry to enable Carry to seek a protective order or otherwise prevent or restrict such disclosure.
19. No Agency
You and Carry are independent contractors, and no agency, partnership, joint venture, employee- employer or franchisor-franchisee relationship is intended or created by this Agreement.
20. Notices, Complaints
Except as explicitly stated otherwise, any notices to Carry shall be given by certified mail, postage prepaid and return receipt requested to:
712. N Aster Ave,
Broken Arrow, Oklahoma, USA 74011
Such notice shall be deemed given three days after the date of mailing. Any notices to you shall be provided to you through the Carry Platform or given to you via the email address you provide to Carry during the registration process, and such notice shall be deemed given immediately upon sending. Alternatively, we may give you notice by certified mail, postage prepaid and return receipt requested, to the address provided to Carry during the registration process. In such case, notice shall be deemed given 3 days after the date of mailing.
To resolve a complaint regarding the Carry Platform, you should email our customer support center at email@example.com.
This Agreement shall be governed by the laws of the State of Oklahoma without regard to choice of law principles. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. You agree that this Agreement and all incorporated agreements may be automatically assigned by Carry, in our sole discretion in accordance with the “Notices” section of this Agreement. Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
A party’s failure to act with respect to a breach by the other party does not constitute a waiver of the party’s right to act with respect to subsequent or similar breaches. No waiver by us of any term or condition set forth in these Terms of Service shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure by us to assert a right or provision under these Terms of Service shall not constitute a waiver of such right or provision. If any provision of these Terms of Service is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of these Terms of Service will continue in full force and effect. This Agreement sets forth the sole and entire understanding and agreement between you and Carry with respect to the subject matter hereof and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Carry Platform.
22. Your Comments and Concerns
The Carry Platform is operated by Carry Carpool, LLC., an Oklahoma limited liability company, located at 712 N. Aster Ave., Broken Arrow, OK 74011. All other feedback, comments, requests for technical support and other communications relating to the Carry Platform should be directed to firstname.lastname@example.org or mailed to the address above. Any feedback you provide to us shall be deemed to be non-confidential. We shall be free to use such information on an unrestricted basis.